Returns and Warranties

RETURNS AND EXCHANGES

We expect you'll be pleased with your purchase. However, if you would like to return all or part of your order for exchange or refund, you must do so within 30 days from the invoice date. All items must be unused and in new condition and returned in the original packaging. Clothing and gloves must be unused and unwashed. Videos and accessories must be unopened. All returns and exchanges will receive prompt attention, and we will make every effort to expedite the handling of your return request. Please call or email our customer service representative as soon as possible. For your protection, we suggest you return your merchandise via UPS or insured Parcel Post. We do not accept C.O.D's. No splitboard, liner, or binding is completely guaranteed. Once the item has been used it can not be returned or refunded. The definition of “used” is if the item is used other than on the floor of your living room. Try boots on inside your house and do not go outside. ThermoFlex Liners or boots with ThermoFlex Liners that have been “molded” cannot be returned. The only exception would be a manufacturing defect. Free Ground shipping for liners only applies to one exchange per customer per season. To return merchandise call our customer service line at 1-970-513-7733 or e-mail us to receive a return authorization number (R.A.).

Boots shipped in their original "Deeluxe" box without being inside another shipping box or if the original box is not returned are subject to a 10% restocking fee. DO NOT SHIP BOOTS IN THEIR ORIGINAL BOX WITHOUT PLACING THEM INSIDE ANOTHER SHIPPING BOX!

Any packages returned without an R.A. number VISIBLE on the outside of the package will be rejected and returned to sender.

WARRANTIES

The Bomber Splitboard binding is under warranty for 5 years.This warranty includes manufactorer's defects, and does not include misuse or normal wear of the product. If you have a warranty issue, you MUST contact us before sending back the product. If you do not contact us before, the package will be refused and sent back to you. The original product MUST be sent back to us before we will send out the replacement part.

The Bomber Splitboard Binding is warranted by Bomber Industries, Inc, dba www.bomberonline.com and www.bombersplitboard.com, to be free from defects in workmanship and materials to the original Purchaser for a period of Five (5) years from the date of purchase. In the event of a defect in workmanship or materials covered by this warranty, Bomber Industries will either repair or replace the defective components at it's option, at no cost to the Purchaser except for transportation and shipping charges. Warranty does not cover finish, fading, or normal wear. The warranty does not cover stripped or damaged screw heads. The warranty does not cover bindings that have been abused, misused or modified in any form. Please contact us BEFORE sending your product in for warranty. You will need to include your proof of purchase. ANY ATTEMPT BY THE PURCHASER TO REPAIR OR MODIFY ANY BOMBER BINDING WILL VOID THE WARRANTY.

Except to the extent specified in this warranty, BOMBER INDUSTRIES EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER OBLIGATIONS OF BOMBER INDUSTRIES. BOMBER INDUSTRIES AUTHORIZES NO OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OR USE OF ANY BOMBER BINDING.

BOMBER INDUSTRIES LIABILITY UNDER THIS WARRANTY SHALL NOT BE EFFECTIVE OR ACTIONABLE UNLESS THE BOMBER BINDING IS USED AND MAINTAINED IN ACCORDANCE WITH THE INSTRUCTIONS CONTAINED IN THE INSTRUCTION BOOKLET INCUDED WITH THE BINDING. IN NO EVENT SHALL BOMBER INDUSTRIES BE LIABLE FOR INCIDENTS OR CONSEQUENTIAL DAMAGES.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow limitations on how long implied warranties last and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.